By introducing the Tissue-Tek AutoTEC® a120 and Tissue-Tek Xpress® x120 supported by Bridge – Sakura’s implementation service – to Mersey & West Lancashire (MWL) NHS Trust’s pathology department at Whiston Hospital, faster workflows were achieved, turnaround times improved and operations future-proofed to meet growing demands.
From day one, the Sakura team worked in partnership with Whiston Hospital to implement advanced tissue processing solutions effectively. The results speak for themselves: existing batch processing was automated, and they enabled continuous processing every two hours, multiple times daily. This not only saved six months of lab personnel capacity but also allowed the team to focus on quality improvement and patient care.
"Training was excellent, it's very responsive. They listened to what our needs were for the department and what the staff needed."
Pathology Department, Whiston Hospital
Customised support at every step
What set this implementation apart? A commitment to professional guidance and responsive training. The Sakura team ensured staff engagement from launch through project completion. By tailoring training to meet specific departmental needs, the staff quickly gained confidence in using the new instruments. Multiple communication channels, including on-site sessions, virtual meetings and even WhatsApp groups ensured everyone felt supported and connected.
Confidence with data-driven decisions
With access to key performance data during the implementation process, the pathology department was able to assess workloads and set forward-looking goals. Sakura Bridge provided structured planning, allowing the team to achieve milestones without losing momentum. This proactive approach ensured that the instruments not only improved efficiency but also enhanced the lab's overall quality standards.
