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Bridge is an implementation consultancy service that guides laboratories through every phase of the automation journey. With a structured approach and dedicated support, laboratories can make a smooth transition while maintaining focus on patient care and daily operations. 

Guiding the implementation process 

Bridge follows a clear framework built around four key stages: 

  • Opportunity analysisUnderstand the lab’s current state, define the project scope and assess readiness for change. This phase includes discovery meetings, stakeholder alignment and evaluating the impact of automation. 
  • Analysis and planningIdentify workflow inefficiencies, set measurable goals and build a custom implementation roadmap. A dedicated project team is established to manage the transition. 

  • Execution and implementationCoordinate installation, deliver hands-on training and support staff through the adaptation process. Workshops and regular reviews help keep the project on track. 

  • Performance review and ongoing supportMonitor progress using workflow dataKPIs and document outcomes, and provide continued technical support to ensure lasting success. 

Enabling change in the lab 

Successful implementation is as much about people as it is about technology. Bridge focusses on: 

  • Engaging staff early and consistently to build trust and reduce resistance 

  • Supporting leadership with structured communication and milestone tracking 

  • Using data to guide decision-making and demonstrate measurable improvements 

  • Offering dedicated resources to ease the burden on laboratory managers 

A collaborative partnership 

Bridge consultants work alongside lab teams to ensure automation is introduced with clarity, confidence and continuity. Each project is tailored to the specific culture, goals and challenges of the laboratory. 

By focussing on both process and people, Bridge enables labs to adopt automation sustainably - helping them evolve, scale and thrive in an increasingly demanding environment. 

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